Are you sending digital copies of printed photos?
All you need to do is take a photo of the printed photo using your digital camera device. It doesn't have to be perfectly aligned, but we request that the photo be focused as much as possible, and we will take care of the rest.
For black and white and old photos - We recommend following the two steps in the visual guide to increase the possibility of our AI-enhancing software working effectively. *
*While we strive to restore black-and-white images to the best of our abilities, it's important to note that current technology has limitations. The outcome depends on the quality of the image file received. If our regeneration software cannot produce a satisfactory colour-enhanced result, we will preserve the image in its original black-and-white format.
Safeguarding Sensitive Data
We understand the importance of confidentiality and privacy when sharing sensitive information. That's why we use a highly secure file-sharing platform known as 'Tresorit', It has advanced end-to-end encryption technology, which ensures that all media files stored on the platform are completely secure and inaccessible to unauthorised users. We take the safety and privacy of data very seriously, which is why we have implemented these measures to ensure that information is always kept confidential and secure.